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How to Request a Return or Exchange

All items may be returned for a full refund to the original payment method or for an exchange,
provided an ARN (Authorised Returns Number) is requested within 14 days of receipt.

Log into and select 'RETURN' next to the order you wish to return.

If you don’t have an account, please go to and enter your details.

Select the items you wish to return and the reason from the drop down list.

Click 'RETURN'. You will then be issued with your ARN and all the information you need on how to return your parcel to us.

You will then have 14 days to get the parcel back to us (using your preferred courier or mail service, at your own cost)
for a refund or exchange.

Please address the parcel to:
Dabell Avenue
Blenheim Industrial Estate
United Kingdom

Please ensure that adequate insurance is taken for the safe delivery of your order and that a proof of
postage receipt is obtained. The parcel remains your responsibility until it reaches my-wardrobe.
For more information about returns and exchanges, please see our Returns Policy.

Contact Us

By phone
UK Customers: 0345 260 3880
International Customers: +44 345 260 3880
By email
Customer Services:
Our offices are open:
Monday-Friday: 0900-1800 (UK)
Saturday: 0900-14.30 (UK)