RETURNS


All items may be returned for a full refund to the original payment method provided an ARN (Authorised Returns Number) is requested within 14 days of receipt.


Account Holders


Log into my account here and select 'RETURN' next to the order you wish to return.


Non-Account Holders


If you don’t have an account, you can request an ARN here with your order number and email address.


Select the items you wish to return and the reason from the drop down


Click 'RETURN'. You will then be issued with your ARN and all the information you need on how to return your parcel to us.


You will then have 14 days to get the parcel back to us (using your preferred courier or mail service, at your own cost) for a refund.


Please address the parcel to:


my-wardrobe.com
Whiteleys
Queensway
London
W2 4YL
United Kingdom

Please ensure that adequate insurance is taken for the safe delivery of your order and that a proof of postage receipt is obtained. The parcel remains your responsibility until it reaches my-wardrobe.


For more information about returns and exchanges, please see our Returns Policy.